Now that we’ve worked so hard to get the sales our focus need so be on maximizing that sale to earn more on the acquisition cost.
By Noah Clark, founder, CMC Social Media
Published July 1, 2022 Last updated July 5, 2022
Upselling is a technique to persuade customers to purchase a more expensive, upgraded, or premium version of a purchased item or other items for the purpose of making a larger sale.
When you upselling properly, your business can achieve an increase average order value (AOV). This is arguably the biggest benefit to introducing upsell. Adding upsells at strategic points in a customer journey can help grow order sizes.
you have the choice of upselling both before and a purchase. they both serve the same purchase of increasing AOV.
But what sets them apart is which individual products play best depending on the stage
Pre-purchase- upsells work are best when they are low risk and complimentary to get them to buy while they’re still engaged and incentivize more spending to reach the Free shipping threshold for the initial al purchase.